HP realizes that mandatory 15-minute support call wait times isn’t good support

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in certain geographies.

Callers from the United Kingdom, France, Germany, Ireland, and Italy were met with the forced holding periods, The Register reported on Thursday. The publication cited internal communications it saw from February 18 that reportedly said the wait times aimed to “influence customers to increase their adoption of digital self-solve, as a faster way to address their support question. This involves inserting a message of high call volumes, to expect a delay in connecting to an agent and offering digital self-solve solutions as an alternative.”

Even if HP’s telephone support center wasn’t busy, callers would reportedly hear:

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An episode of The Simpsons? Fake speakers found in Chinese Volvos.

Do you remember The Simpsons episode “Scenes from the Class Struggle in Springfield”? It first aired in February 1996, and it’s the one where Homer and Bart go to Appliance Zone and are confronted with “genuine” Panaphonics, Sorny, and Magnetbox TVs. Well, it seems a similar brand name-game has been going on at a Volvo dealership in China.

News started filtering out of China last week about an owner of a Volvo S60 sedan who realized the speakers in his car were not from Bowers and Wilkins, as they were supposed to be. Instead, the speakers were branded Bowers and VVilkins, substituting a pair of Vs for the W. We’ve seen that “typosquatting” approach in malicious emails plenty of times, but it’s a first in a Volvo.

That wasn’t the only phony part in the customer’s S60. He also realized that the crystal transmission knob wasn’t entirely right either and lacked the genuine article’s backlighting.

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Turn Off Uber’s Preferred Currency Feature to Avoid a Fee

Converting between currencies when you’re traveling can make it difficult to know exactly how much you’re spending when you’re making a purchase—which, along with conversion fees, can lead to surprises when you see your card or bank statement. Uber now has a feature that’ll show you the cost of your ride in your preferred or home currency—but you’ll pay a conversion fee for the convenience, so you may not want to have this enabled.

Regardless of which currency your Uber account is set to, the actual fare for your trip is the same. But if the price of your ride is shown and charged in your home currency rather than the local currency, Uber tacks on a 1.5% conversion fee. (The 1.5% is applied to your fare but not tips.)

Paying in the local currency instead—and simply calculating the conversion on Google if you really need to know—may allow you to skip fees entirely if your credit card provider or bank allows fee-free foreign transactions. Be sure to check with the terms of your payment method for any applicable fees. Unfortunately, you can’t change your preference after booking once you’ve seen the price in your preferred currency, as new settings apply to the next eligible trip.

Uber’s preferred currency pricing option is available for rides in the United States, Canada, and the Eurozone. It does not apply to split fares, Uber Cash, Uber Money, Uber Eats/Delivery, or gift cards.

How to change your currency for Uber rides

According to Uber’s FAQ, the company may assign your home currency as your preferred currency by default. To change from your home currency to the local currency (or vice versa), open the Uber app and tap the Account icon in the bottom-right corner. Tap Wallet > Set preferred currency. Once you’ve booked a trip, you can switch your payment method for that trip but not your currency.

Apple Removes Cloud Encryption Feature From UK After Backdoor Order

Apple is removing its most advanced, end-to-end encrypted security feature for cloud data in the United Kingdom [alternative source], in a stunning development after the government ordered the company to build a backdoor for accessing user data. From a report: The company said Friday that Advanced Data Protection, an optional feature that adds end-to-end encryption to a wide assortment of user data is no longer available in the UK for new users.

This layer of security covers iCloud data storage, device backups, web bookmarks, voice memos, notes, photos, reminders and text message backups. “We are gravely disappointed that the protections provided by ADP will not be available to our customers in the UK given the continuing rise of data breaches and other threats to customer privacy,” the company said in a statement. “ADP protects iCloud data with end-to-end encryption, which means the data can only be decrypted by the user who owns it, and only on their trusted devices.”

Read more of this story at Slashdot.

Oppo Find N5 Is Official And It’s The Thinnest Folding Phone Ever Built

Oppo Find N5 Is Official And It's The Thinnest Folding Phone Ever Built
Good news: Oppo’s Find N5 book-style foldable smartphone just received a global launch and is now one of the slimmest and most powerful of its kind. Bad news: Considering how awesomely spec’d out the Find N5 is, North Americans won’t get to enjoy it since sister company OnePlus decided to skip the Open 2/Find N5 this year. Sigh.

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Some GeForce RTX 5090 Cards Appear To Be Gimped By Missing ROPs Hardware

Some GeForce RTX 5090 Cards Appear To Be Gimped By Missing ROPs Hardware
If you thought “The Curious Case of Benjamin Button” was an odd premise, wait until you get a load of the curious case of missing render output unit hardware (or raster operations pipeline, if you prefer—ROP from here on out) on some GeForce RTX 5090 graphics cards that are out in the wild. One of the seemingly affected models landed in the

More than 376,000 Tesla Model Y, Model 3s have faulty steering

Some Tesla owners have yet another thing to worry about. As sales crash in Europe and protests gather outside Tesla showrooms in the US as a result of the CEO’s political engagement, it now emerges that more than 376,000 Model Y crossovers and Model 3 sedans are at risk for power steering failure. So far, it has resulted in more than 3,000 warranty claims and caused 570 crashes, according to Tesla and the National Highway Traffic Safety Administration.

Federal investigators have known about the problem for some time—in 2023 NHTSA’s Office of Defects Investigation opened a preliminary inquiry after 12 reports of steering failures, including three Model 3s and nine Model Ys.

By February 2024, NHTSA had received 124 complaints about steering failure in 2023 Teslas and found another 2,264 reports of steering problems. Color me wrong though—at the time, I wrote that “a software patch is unlikely to help,” except a software patch is indeed the remedy here.

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13 Body Horror Movies With Substance

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Body Horror is one of those sub-genres that can be a bit tricky to define, though one that sometimes gets conflated with anything gory. There has to be a human body (preferably several) facing any number of forms of grotesque alteration or violation but, for my money, true body horror needs an extra layer: it has to mean something.

There’s no greater fear, perhaps, than the terror of our bodies breaking down and betraying us—and we’re easily repulsed by the simple functions that go on within and without our own forms. Even if we’ve been lucky enough to have bodies that are relatively healthy and able, it’s only a matter of time before something goes wrong—perhaps horribly wrong. Good body horror reminds us of our fears in that area: loss of physical control, the toll of disease, the ravages of aging, and it often adds some new ones that we maybe haven’t thought of yet.

It’s not a genre for the faint of heart or weak of stomach, but it’s one that can have an awful lot to say, as is the case with writer/director Coralie Fargeat’s The Substance, starring Demi Moore, which points a very sharp stick at our fears of aging and, even more, our fears of watching other people (particularly women) age.

The Substance (2024)

Demi Moore’s comeback has made such a cultural splash that it might just pave the way for horror—and body horror, no less—to make it big at the Oscars. The movie earned five nominations, including for Best Picture. Demi (I can call her Demi, right?) plays a celebrity aging out of the A-list who learns of a black market drug that creates a younger version of herself. Of course, there are increasingly gruesome side effects. It’s as good and queasy a satire of our terrible misogynistic beauty standards as you’re likely to find. You can rent The Substance from Prime Video.


The Fly (1986)

Sometimes body horror is about how skewed out we are by our own bodies, a perfectly valid and potent topic. But, at other times, there’s more going on. No one has ever done body horror like David Cronenberg, and The Fly came along at a very specific moment in history: In 1986, the AIDS crisis was at its height, and thousands were fighting and succumbing to a still mysterious disease that had seemingly come out of nowhere just a few years before. Jeff Goldblum plays Seth Brundle, a scientist working on molecular teleportation who makes one small and largely innocent mistake only to find his body betraying him in increasingly grotesque ways. Though it probably wasn’t intended as a straight metaphor, the timing and the applicability to the era give the movie an added power. You can rent The Fly from Prime Video.


The Thing (1982)

Perhaps John Carpenter’s greatest film, but certainly his goopiest, The Thing adapts the classic John W. Campbell novella Who Goes There?, which was itself adapted as The Thing from Another World, one of the best sci-fi/horror films of the 1950s. This ’80s version is nearly two hours of concentrated paranoia and isolation, as a malicious alien lifeform stalks an arctic research base, sowing mutual mistrust by taking on the physical forms of the various researchers. While the earlier take hinted at Communist infiltration, Carpenter’s bleak (but thrilling) film argues that our biggest threat will always be our fear of each other. Effects creator Rick Bottin’s gloriously gory creature effects, capturing our alien intruder in various phases of shifting into human (and animal) forms, are an absolute highlight—for viewers with strong stomachs. You can rent The Thing on Prime Video.


Titane (2021)

Just another film about a gender-fluid erotic dancer (Alexia/Adrien, played by Agathe Rousselle) who fucks a car, gets pregnant as a result, and is then taken in by a man (Vincent Lindon) who believes he’s found his long lost son. Oh, and our lead character is also a serial killer. There’s a lot going on in writer/director Julia Ducournau’s wildly unconventional love story, but what stands out is the ways in which Alexia/Adrien’s gender nonconformity is not treated as a subject of horror, but, ultimately, her greatest asset and a focus of affection. You can stream Titane on Tubi.


Hellraiser (1987)

Let’s say that you gave up your body to these sexy kinky hell priests and, while it was fun for a while, you find yourself wondering: What’s next? Frank (Sean Chapman) wants his girlfriend (Clare Higgins, deliciously nasty) to bring him fresh supplies of flesh and blood so that he can gradually rebuild his human body. There’s a lot here about links between pleasure and pain in an S&M kinda way, but it’s also a movie that absolutely revels in the gloopy viscera of human bodies stripped of skin. You can stream Hellraiser on Tubi, Prime Video, Pluto TV, AMC+, and Shudder.


Cabin Fever (2002)

Eli Roth (Hostel, Thanksgiving) kickstarted his directing career with this cabin-in-the-woods-style horror movie, albeit one with a giant twist. A group of college friends head out into the woods for October break when they encounter, and refuse to help, your typical weird old hermit (a slasher movie staple)—except that Henry’s not trying to warn them about a human killer, but a deadly flesh-eating virus. Using slasher tropes, Roth and company tell a story about a rather gory infection that, inevitably, turns friend against friend as they each try to avoid contagion. You can rent Cabin Fever from Prime Video.


Thanatomorphose (2012)

Laura (Kayden Rose) is a depressed and introverted young woman with an abusive boyfriend…but wait, it gets worse. She wakes up in the middle of the night to find a strange spot on her groin. And then one of her fingernails falls off. Laura begins literally decomposing, following the various stages of decay of a human body while very much alive and conscious. It’s extremely visceral, but the movie has bigger ambitions than just grossing us out; Rose’s impressive lead performance makes clear that we’re watching a movie about psychological trauma via an extremely grisly body horror metaphor. You can stream Thanatomorphose on Tubi.


Raw (2016)

A vegetarian veterinary student develops a taste for meat. A lot of meat. All the time. Much of it human. Human cannibalism is disturbing, but hardly unheard of. Raw takes it several graphic steps further, leaving even the most jaded audiences feeling queasy, though it’s also a coming-of-age story. Its director, Julia Ducournau, went on to win the Palm D’Or at Cannes for the previously discussed Titane, having already established herself as a purveyor of fucked-up modern classics. You can rent Raw from Apple TV.


Swallowed (2022)

Ben (Cooper Koch) just wants to pop off to Los Angeles for an exciting new life as a gay porn star—but, first, his friend Dom (who has a secret crush) has a great idea: They’ll make a quick drug run across the Canadian border for some seed money, if you will. Actually, and unsurprisingly, it’s a very bad idea, as the two are forced to swallow condoms full of a mysterious…something. Some of the condoms are broken during a confrontation with a bigot in a bathroom truck stop, and things go from bad to worse when they finally meet the drug boss (Mark Patton) who’s simultaneously ruthless, and also extremely hot for Ben. Oh, and did I mention that the condoms are filled with the larvae of a bug that bites to get you high and/or erect? Classify this one as Boner Body Horror. You can stream Swallowed on Tubi or rent it from Prime Video.


Mad Love (1935)

Just a boy-meets-girl story with an A-list star from Hollywood’s golden age! Except that the boy is a surgeon played by Peter Lorre, and the girl is a married actress with whom he’s obsessed. When her pianist husband’s hands are mutilated in a train accident, Lorre’s character gives him the hands of a murderer, and then proceeds to attempt to drive him mad by pretending to be the beheaded former owner of said hands. It’s gloriously demented, with bits of beautiful expressionist cinematography. For the characters of Mad Love, hands are central to every endeavor: They can make music, practice science, conduct surgery—at least when whole. When these tools are damaged, the film suggests, we are at the mercy of fate (and also of Peter Lorre). You can rent Mad Love from Prime Video.


Eraserhead (1977)

It’s the David Lynch-iest of all David Lynch films, and an early arthouse masterpiece, so it probably goes without saying that trying to sum up the plot is an exercise in futility. It’s something like: Man reconnects with an old fling just in time for her to give birth to their child, a lizard creature, while woman who lives in a radiator looks on. What stands out here is an equal fascination and horror with the reproductive impulse and act—not only birth itself, but the entire weird and disturbing process by which we propagate ourselves. You can stream Eraserhead on Max and The Criterion Channel or rent it from Prime Video.


From Beyond (1986)

Director Stuart Gordon re-teamed with Jeffrey Combs and Barbara Crampton from Re-Animator for a further H.P. Lovecraft adaptation that does the earlier film one better, at least in terms of horrific effects. Combs plays Dr. Crawford Tillinghast, assistant to Ted Sorel’s Dr. Pretorius, both working on a machine that can make visible a world that exists just outside of our perception. It turns out that what exists just beyond the veil isn’t particularly friendly, though Pretorius discovers that, by surrendering his body, he can expand his consciousness or, at least, the parts of his consciousness that are both insane and evil. Returning from the void with only a suggestion of a body, the doctor is an increasingly repulsive and generally amorphous blob, at odds with science fiction ideas about mentally evolved humans as somehow more beautiful—or at least not murderous and dripping with ooze. You can stream From Beyond on MGM+ and Pluto TV.


Possessor (2020)

In the near future, a corporation offers assassinations to wealthy clients, by proxy: They’ll kidnap and drug a friend of family member of the target and put the body in the control of a killer with 48 hours to get the job done. Andrea Riseborough plays Tasya Vos, a top assassin who is, nonetheless, starting to lose track of her own identity. Director Brandon Cronenberg (son of David and very much a chip off the ol’ block) has created here a bloody, exceedingly gory science fiction story following characters with tenuous connections to their own bodies, and even more tenuous connections to other people’s bodies. You can stream Possessor on Tubi or rent it from Prime Video.

Moroi preview: A grimdark action game that’s actually pretty funny

The most surprising thing about Moroi is its sense of humor. Moroi is a top-down, dual-stick action and puzzle game set in a dungeon of surreal horrors, where each cell contains a unique and grotesque vignette. In the first area of the map, there’s a cell containing a sentient meat grinder that craves human flesh. In another, a dead man is strapped to a feeding tube that’s still pumping slop into his bulbous, pulsing stomach. The next room over, you meet a talking duck with far too many human teeth in its mouth. One tooth would be too many, but this duck has a full, smiling set. And then he rips them all out for you, leaving behind a bloody, empty bill.

And this moment makes me laugh out loud. The gore in Moroi is so ridiculous that it turns the corner into hilarity, tapping into the gruesome absurdity that makes b-horror movies so charming. You don’t expect the duck to have human teeth, but what’s even more surprising is their sudden removal and the duck’s leftover, blood-smeared smile. These shocking moments of levity appear in Moroi at a rapid-fire pace, twisting the vibe from brutality to bizarreness and back until it feels like you’re trapped in a Francisco Goya fever dream directed by Sam Raimi. It’s pretty awesome.

Moroi comes from creator Alex Stanescu and his independent studio, Violet Saint. Though he’s now based in Switzerland, Stanescu is Romanian and Moroi is filled with grimdark takes on his homegrown fairy tales. The game’s name refers to a vampire in Romanian folklore, even. Stanescu was also inspired by David Lynch, Heironymous Bosch, H.R. Giger and Little Nightmares, with a dash of Robert Sheckley and Douglas Adams for humor. But at its core, Moroi is a completely original world of creepiness, Stanescu explained during a media briefing hosted by the game’s publisher, Good Shepherd Entertainment.

“There’s a big pool of things in my subconscious from which I pull,” he said. “General grotesquery, maybe carnival art, Bosch and early medieval art, and caricature. I always try to find my own style.” Stanescu later clarified further, saying, “Creepy things. Like, for example, in a puzzle, you have to vomit blood into the mouth of someone else. And you will find reality shifting in some places, like in a room you find someone else than you expect to find, and so on. Let’s say dream logic.”

Moroi
Violet Saint

It’s more like nightmare logic, really. Each of the cells in Moroi is connected — get the severed hand from the autocannibal so the meat grinder can make bone dust, which you can then give to the creepy wizard, who turns it into salt for the witch, who’s then devoured by her own potion, and so on. Eventually in the introductory level, you find a sword, break down a door and continue your quest to escape, but the prison only grows more strange. Every now and then, a voice interrupts your progress, whispering for you to find it. The creatures in the cells seem to know who you are, even though you have no memory of this place. There’s way more going on in Moroi than meets the eye.

“I tell a lot of it through the lore and collectibles, so those will carry a lot of storytelling,” Stanescu said. “The storytelling given by the characters and by the gameplay is pretty cryptic. You have to find and pay attention to what’s happening.”

There are no branching storylines in Moroi, but your choices throughout the game will affect how it ends, according to Stanescu. He said the full experience should take about nine hours to complete, but this can be extended if you hunt down all of the secrets.

Moroi
Violet Saint

Combat in Moroi is fast and fun, and heavy metal replaces the game’s moody dungeon music at the beginning of each fight, setting an appropriate tone of chaos and carnage. Dungeon guards are the main enemies and they appear in waves of five or so at a time, some with more powerful moves than others. I ended the hour-long demo with an enhanced sword and a gatling gun in my arsenal. With a sword, you have basic and heavy attacks, plus a finishing move that builds up as you deal damage. The gun doesn’t require ammo but it runs on a cooldown mechanic, and it has a basic shot and a finisher. Dodge rolls round out your moveset in the early game, and the balance in these battles feels just right. On top of dodging and attacking, there are fiery cores scattered around the environments that you can explode for AOE damage — but be warned, if you’re too close to the boom, you’ll get hurt, too. The end of each battle is marked by piles of intestines and busted corpses — hopefully not yours — littering the cobblestones.

The amount of blood-soaked surrealism, frantic combat and body horror in Moroi’s first hour is impressive, and I’m amped to discover all of the secrets in the full game, no matter how many exploded corpses I have to dig through. Or maybe even because of all the exploded corpses.

Moroi is due to hit PC pretty soon — “early 2025.”

This article originally appeared on Engadget at https://www.engadget.com/gaming/pc/moroi-preview-a-grimdark-action-game-thats-actually-pretty-funny-150009465.html?src=rss

Two Incredible Star Wars Games Are Free On Mobile If You Ignore Google’s Malware Warning

Star Wars: Knights of the Old Republic 1 and 2 are currently available to download for free on mobile, with just a few catches. The first is you have to have an Android smartphone. The second is you have to ignore Google’s warning that you might be downloading “harmful” files. Pass both of these tests and you can…

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Six months of Apple Music is on sale for only $3

Deals on music streaming services tend to be few and far between. But right now, you can snag one of the best deals we’ve seen, period, on Apple Music. Six months of access is down to just $3 right now and no, that’s not a typo. The cost is typically $11 per month, so this sale represents a savings of more than $60.

The usual caveats apply. This is an enticement to bring in new subscribers, so current members are out of luck (myself included.) It’s also not available for those who currently qualify for a three-month free trial of the service. Finally, this deal must be redeemed on an Apple device, and only iPhones running iOS 16 and later, Mac computers running MacOS 13 and later and the Vision Pro headset are applicable here.

Apple Music is a fine little streaming platform. The audio quality is on point, with lossless streaming available at no charge, and the UI is easy-to-navigate. It may not allow exclusive access to Joe Rogan episodes, like Spotify, but that’s because Apple Music seems dedicated to, well, music.

To that end, the app places a heavy emphasis on curation. There are all kinds of playlists that were created by actual humans, and they receive regular updates. Many artist pages include playlists of deep cuts, essential hits and more. Albums are often accompanied by a review or synopsis, which is a nice touch. The app also gives access to several live radio stations that are hosted by actual DJs, and not AI simulacrums.

Apple Music still uses an algorithm for many of its custom playlists unique to each user, but the human touch is still appreciated. The Spotify algorithm for discovering new music is a bit more adventurous, but the Apple algo gets the job done.

On the downside, the service works best on Apple devices. There’s also no free tier, which is something of a bummer. To that end, make sure you cancel before the six months runs out, if it’s not your bag. Otherwise, you’ll start getting charged $11 each month.

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This article originally appeared on Engadget at https://www.engadget.com/deals/six-months-of-apple-music-is-on-sale-for-only-3-130027057.html?src=rss

AI Is Prompting an Evolution, Not Extinction, for Coders

AI coding assistants are reshaping software development, but they’re unlikely to replace human programmers entirely, according to industry experts and developers. GitHub CEO Thomas Dohmke projects AI could soon generate 80-90% of corporate code, transforming developers into “conductors of an AI-empowered orchestra” who guide and direct these systems.

Current AI coding tools, including Microsoft’s GitHub Copilot, are delivering 10-30% productivity gains in business environments. At KPMG, developers report saving 4.5 hours weekly using Copilot, while venture investment in AI coding assistants tripled to $1.6 billion in 2024. The tools are particularly effective at automating routine tasks like documentation generation and legacy code translation, according to KPMG AI expert Swami Chandrasekaran.

They’re also accelerating onboarding for new team members. Demand for junior developers remains soft, however, though analysts say it’s premature to attribute this directly to AI adoption. Training programs like Per Scholas are already adapting, incorporating AI fundamentals alongside traditional programming basics to prepare developers for an increasingly AI-augmented workplace.

Read more of this story at Slashdot.

Always Sunny’s Frank Reynolds In Cyberpunk 2077

Proof that the internet can (very rarely, but occasionally) be a delightful place, this is a video from Youtuber eli_handle_b.wav placing It’s Always Sunny In Philadelphia’s patriarch Frank Reynolds in the action of Cyberpunk 2077. If you’re an elephant, you may remember Frank previously inserted into Baldur’s Gate 3 and The Last Of Us. Is there any game Frank can’t improve? No, and fingers crossed he visits my Animal Crossing island next. These ungrateful villagers could use a taste of Frank to make them realize just how good they’ve got it.