QUOTE | “It is indeed a safety net for gamers, but it’s not perceived as some type of time-limited demo they can make use of – certainly not for our type of games.” – Slitherine Software marketing director Marco Minoli defends Steam’s refunds policy, saying less than 2% of the PC strategy publisher’s games sold in the last year were refunded.
Source: Kotaku – This Week In The Business: Or Your Money Back