Buying open box, refurbished, or recertified merchandise at a discount carries an inherent risk, though vendor or manufacturer inspections and appropriate return policies are supposed to be mitigating factors. Simply put, if an item arrives damaged or otherwise doesn’t function properly, you should be able to return it for a refund or, at

Source: Hot Hardware – Newegg Promises Hassle-Free Open Box CPU And Mobo Returns After Selling Damaged Gear