(credit: The Advance Guard)

The road to a potential lawsuit has been a long one. In June 2015, New York released an audit that found Verizon failed to meet a commitment to extend FiOS to every household in the five boroughs by June 2014. City officials and Verizon have been trying to resolve the matter since then with no success, as Verizon says that it hasn’t actually broken the agreement.

The default letter (full text) sent yesterday by the city Department of Information Technology & Telecommunications (DoITT) says Verizon has failed to pass all residential buildings in the city with fiber. As of October 2015, there were at least 38,551 addresses where Verizon hadn’t fulfilled installation service requests that were more than a year old, the letter said.