Kickstarter Mistakenly Emails Responses To Complaints From Seven Years Ago

The BBC reports:
Crowdfunding website Kickstarter has surprised some of its users by replying to complaints they made seven years ago.

Users who received responses to long-expired projects from 2013 took to Twitter to congratulate the company on its response times.

Kickstarter said the emails were “auto-generated in error… The emails folks received yesterday was due to an unfortunate human error while working on a clean-up task completely unrelated to the ticket from 2013,” a company spokeswoman said.

“It’s important to remember we are still a small team at Kickstarter and mistakes can happen.”

Read more of this story at Slashdot.



Source: Slashdot – Kickstarter Mistakenly Emails Responses To Complaints From Seven Years Ago