Research spanning 20 years proves PDFs are problematic for online reading. Yet they’re still prevalent and users continue to get lost in them. They’re unpleasant to read and navigate and remain unfit for digital-content display. From a report: […] Burying information in PDFs means that most people won’t read it. Participants in several of our recent usability studies on corporate websites and intranets did not appreciate PDFs and skipped right over them. They complained woefully whenever they encountered PDF files and many who opened PDFs quickly abandoned them. Following are behaviors and quotes from business professionals testing the About Us areas of corporate websites. One user looking for information on the Small Business Administration’s website got stuck in a PDF. While she was trying to figure out what exactly the administration did, she said, “I expect it to talk more about what they can do for me. If the print was bigger, that would be really helpful. Now, I’m stuck in a PDF.”

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Source: Slashdot – PDF Still Unfit for Human Consumption, 20 Years Later