Enlarge / One of the extra-crispy Galaxy Note 7s after a charging accident. (credit: BusinessKorea )

Samsung’s latest flagship, the Galaxy Note 7, recently began shipping out to carriers and countries around the world. Now Samsung’s plans for the super-premium smartphone are being delayed after several reports from customers that the device “exploded” while charging.

The Galaxy Note 7 is the first Samsung phone to ship with USB Type-C connector. To ease the transition to the new standard, Samsung included a Micro-USB to USB Type C adapter in the box. This adapter could be to blame, or it could be faulty chargers—or the batteries themselves. Samsung SDI Co Ltd, one of the suppliers for the Note 7 battery, told Reuters that it had seen no evidence that its batteries were to blame.

Samsung has acknowledged the reports, with a representative telling The Korea Times, “We have acquired the handsets, which our customers say burst into flames while charging, to identify the reason. We will come up with a fix as soon as the investigation is finished. We suspended the supply of the phones earlier this week so as to double-check their safety.” Another representative told the Yonhap News Agency that “[The] Results of the investigation and relevant countermeasures will be made public this weekend or early next week at the latest.”