DoNotPay is ready to help you out if you need to delay your rent, credit card, or utility bill payments as a result of the coronavirus pandemic. The company, known for its legal aid chatbot, is launching a new service that requests waivers and payment extensions from companies and landlords. The Verge reports: The new product allows the service to identify any bills such as utilities and rent that are eligible for an extension or a late fee waiver. DoNotPay will then reach out to the company to make a “compassionate and polite request.” If the request is denied, the service will send out a second letter citing relevant local and state laws. DoNotPay says it will use the “full force of the local and state laws” for states with no related coronavirus laws or orders in effect. Right now, this service is only available in the US, but DoNotPay founder Joshua Browder told The Verge that the company is looking to bring the service to other countries, such as the UK.
When it comes to credit card bills, Browder told The Verge that extensions or waivers for these matters are a “negotiation process.” Some companies, such as Apple, are allowing card holders to skip their March payment, but Browder said a majority of businesses are treating business “as usual,” requesting customers pay their statements on time with no extensions or waivers.
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