The BBC is reporting that PayPal sent a letter to 37 year old Lindsay Durdle for a breach of agreement due to the fact that she had died. Mrs. Durdle passed away May 31st after a battle with cancer, her husband provided PayPal with copies of her death certificate, will, and ID as requested. That however did not stop them from sending a letter, addressed to Lindsay that states:

“You are in breach of condition 15.4(c) of your agreement with PayPal Credit as we have received notice that you are deceased… this breach is not capable of remedy.”



I don’t even know if there is a word to describe how pissed off I would be if I were Mr. Durdle.

The firm has since acknowledged that the letter was “insensitive”, apologised to her widower, and begun an inquiry into how it came to be sent.

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Source: [H]ardOCP – Dying is Against PayPal’s TOS