An anonymous reader quotes a report from Inverse: After a question from Senator John Thune (R-SD) about why the public should believe that Facebook was earnestly working towards improving privacy, Zuckerberg essentially responded by saying that things are different now. Zuckerberg said that the platform is going through a “broad philosophical shift in how we approach our responsibility as a company.” “We need to now take a more proactive view at policing the ecosystem,” he said. In part, Zuckerberg was talking about hate speech and the various ways his platform has been used to seed misinformation. This prompted Thune to ask what steps Facebook was taking to improve its ability to define what is and what is not hate speech.

“Hate speech is one of the hardest,” Zuckerberg said. “Determining if something is hate speech is very linguistically nuanced. You need to understand what is a slur and whether something is hateful, and not just in English…” Zuckerberg said that the company is increasingly developing AI tools to flag hate speech proactively, rather than relying on reactions from users and employees to flag offensive content. But according to the CEO, because flagging hate speech is so complex, he estimates it could take five to 10 years to create adequate A.I. “Today we’re just not there on that,” he said. For now, Zuckerberg said, it’s still on users to flag offensive content. “We have people look at it, we have policies to try and make it as not subjective as possible, but until we get it more automated there is a higher error rate than I’m happy with,” he said.

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Source: Slashdot – Zuckerberg Testimony: Facebook AI Will Curb Hate Speech In 5 To 10 Years