When Chad Pierce and his family bought a new house this year, they made sure of one thing: that getting Internet service wouldn’t be a problem. Charter later told him that Internet service wasn’t actually available, but that it would extend its network to the house if Pierce paid $16,000 to cover the company’s construction costs.
Luckily, this story has a relatively happy ending, thanks to a municipal broadband provider. After finding out that Charter would only provide service in exchange for $16,000, Pierce learned about NCATS, or Newaygo County Advanced Technology Services, a broadband network operated by the local school district and ended up getting wireless internet from the city.
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Source: [H]ardOCP – Charter Promises Internet Service to Family, Then Says It’ll Cost ,000