“Naughty” Nathan Kirsch of Legit Reviews fame tells us all out this ASUS RMA experience when his RX480 he had purchased went South on him. While almost a month of turnaround time may not seem great, certainly having them upgrade you to a GTX 1080 along the way was probably worth the wait.
We certainly wouldn’t call it quick as your gaming PC could be down for around a month if you don’t happen to have a backup card laying around. That said, the RMA process with ASUS went pretty smooth.
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Source: [H]ardOCP – Is the ASUS RMA Process Legit?