Customers who paid $99.99 to watch the Conor McGregor-Floyd Mayweather fight are suing Showtime due to the quality of their stream and buffering issues. From a report via Hollywood Reporter: Portland, Ore., boxing fan Zack Bartel paid to stream the fight in high-definition through the Showtime app but says all he saw was “grainy video, error screens, buffer events, and stalls.” Bartel is suing Showtime for unlawful trade practices and unjust enrichment, alleging the network rushed its pay-per-view streaming service to the market without securing the bandwidth necessary to support the scores of cable-cutting fans. The complaint, which is largely composed of screenshots and tweets, is seeking for each member of the class actual damages or $200 in statutory damages, whichever is greater. The proposed class includes Oregon consumers who viewed Showtime’s app advertisement on iTunes and paid $99.99 to stream the fight, but were unable to view the fight live on the app “in HD at 1080p resolution and at 60 frames per second, and who experienced ongoing grainy video, error screens, buffer events, and stalls instead.” Showtime senior vp sports communications director, Chris DeBlasio, says: “We have received a very limited number of complaints and will issue a full refund for any customer who purchased the event directly from Showtime and were unable to receive the telecast.” DeBlasio recommends users contact their cable or satellite provider if they experienced any issues.

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Source: Slashdot – Mayweather-McGregor Streaming Glitches Prompt Lawsuit Against Showtime