A couple of years ago, Valve relaxed its rules and regulations for customers being able to get a refund on a game title as a clear result of way too many unhappy customers asking for refunds. At that time, the company began letting people play up to 2 hours of a game, and if it didn’t live up to expectations (or it simply didn’t work on your

Source: Hot Hardware – Microsoft Has Gamers’ Backs Now Offering Self-Service Refunds On Xbox One And Windows 10 Games