In the third quarter ending September 30, the first full quarter since the merger, Charter lost 47,000 video customers, with all of the losses happening in former TWC territory. Charter gained TV subscribers in its pre-merger territory and in the territory of Bright House, a smaller cable company that it also purchased.

“Quarterly video customer performance improved year-over-year at pre-deal Charter and at Bright House, while TWC video net loss was 54,000 worse than last year, primarily driven by an increase in video downgrade activity, given legacy pricing and packaging issues,” Charter CFO Christopher Winfrey said in an earnings call last week, according to a Seeking Alpha transcript. “So in total, we lost 47,000 residential video customers in the quarter, primarily driven by the losses at TWC.”