An anonymous reader shared this report from Bloomberg:
Ask Amazon’s digital assistant, “Hey, Alexa, is Amazon a monopoly?” and it will profess ignorance.
“Hmm, I don’t know that one,” it answers.
But ask about any of the other tech giants’ business practices, and it’s ready to critique them. Surfacing answers from across the internet, Alexa describes Apple as an “oligopoly” and cites Alphabet’s Google as violating privacy rights, according to Bloomberg News tests of the software on three devices…. [Alexa] won’t label Amazon a monopoly, but it tends to respond in the affirmative when asked the same question about Google, Meta’s Facebook, Microsoft and Walmart. When Alexa is asked if Amazon has broken antitrust law, it says, “I don’t have an answer to the question I just heard.”
Google’s Assistant and Apple’s Siri, Alexa’s two closest competitors, each cite news stories on government antitrust lawsuits against their companies. Siri, for the most part, offers up criticisms of the iPhone maker. But it evades at least one question about Apple’s power. When asked whether Apple is a monopoly, Siri often replies, “I can’t answer that, but Apple.com should be able to….”
Alexa also cites alleged privacy lapses by its rivals, bringing up a Facebook privacy settlement with the FTC and allegations that Apple’s finger-scanning technology violates constitutional rights. When users ask whether Amazon violates users’ privacy, Alexa sticks up for its safeguards: “Amazon builds multiple layers of privacy protections into your Alexa experience.” It also links to an Amazon website with more information about Alexa’s privacy settings.
Read more of this story at Slashdot.
Source: Slashdot – What Happens When You Ask Alexa if Amazon is a Monopoly?