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Internet service provider horror stories have been a longtime staple at Ars Technica, and over the past 12 months we detailed some of the most horrific broadband customer experiences we’ve ever heard of.
Comcast, the largest home Internet provider in the US, figured prominently in these stories as usual. Let’s take a look back at the biggest ISP horror stories we covered in 2022.
Comcast wanted man to pay $19,000 after falsely advertising service on his street
This article from April 6 detailed the plight of Jonathan Rowny after he and his wife and child moved from Virginia to Washington state. Rowny was victimized by a common problem in the broadband industry—ISPs falsely telling customers that service is available.
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Source: Ars Technica – Comcast debacles dominate Ars Technica’s biggest ISP horror stories of 2022