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Frontier Communications has agreed to stop charging its sneaky $7-per-month “Internet Infrastructure Surcharge” as part of a settlement with Connecticut Attorney General William Tong. Frontier also agreed to spend $42.5 million to expand fiber deployment in Connecticut, make a payment to the state, and improve customer service.
Unfortunately for most Frontier Internet users in the US, the pending settlement only requires changes in Connecticut. We asked Frontier if it will continue charging the $7 monthly Internet Infrastructure Surcharge in other states and will update this article if we get an answer.
Frontier claims the $7 fee, which isn’t included in advertised rates, is necessary to cover “maintenance and other costs associated with our network infrastructure and your continued access to high-speed Internet service.” One might assume the cost of maintaining the network would be covered by the standard price users pay for Internet service, but Frontier has used the fee to raise its actual prices above advertised rates.
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Source: Ars Technica – State forces Frontier to stop charging “Internet Infrastructure Surcharge”