{"id":1212233,"date":"2023-12-14T13:40:00","date_gmt":"2023-12-14T18:40:00","guid":{"rendered":"https:\/\/www.prime-wow.com\/?p=1212233"},"modified":"2023-12-14T13:40:00","modified_gmt":"2023-12-14T18:40:00","slug":"ftc-is-investigating-adobe-over-its-rules-for-canceling-software-subscriptions","status":"publish","type":"post","link":"https:\/\/www.prime-wow.com\/?p=1212233","title":{"rendered":"FTC is Investigating Adobe Over Its Rules for Canceling Software Subscriptions"},"content":{"rendered":"<p>Adobe said US regulators are probing the company&#8217;s cancellation rules for software subscriptions, an issue that has long been a source of ire for customers. From a report: The company has been cooperating with the Federal Trade Commission on a civil investigation of the issue since June 2022, Adobe said Wednesday in a filing. A settlement could involve &#8220;significant monetary costs or penalties,&#8221; the company said. <\/p>\n<p>Users of Adobe programs including Photoshop and Premiere have long complained about the expense of canceling a subscription, which can cost more than $700 annually for individuals. Subscribers must cancel within two weeks of buying a subscription to receive a full refund; otherwise, they incur a prorated penalty. Some other digital services such as Spotify and Netflix don&#8217;t charge a cancellation fee. Digital subscriptions have been a recent focus for the FTC. It proposed a rule in March that consumers must be able to cancel subscriptions as easily as they sign up for them. <\/p>\n<p>&#8220;Too often, companies make it difficult to unsubscribe from a service, wasting Americans&#8217; time and money on things they may not want or need,&#8221; President Joe Biden said in a social media post at the time. Adobe said the FTC alerted the company in November that commission staff say &#8220;they had the authority to enter into consent negotiations to determine if a settlement regarding their investigation of these issues could be reached. We believe our practices comply with the law and are currently engaging in discussion with FTC staff.&#8221;<\/p>\n<p \/>\n<div class=\"share_submission\" style=\"position:relative\">\n<a class=\"slashpop\" href=\"http:\/\/twitter.com\/home?status=FTC+is+Investigating+Adobe+Over+Its+Rules+for+Canceling+Software+Subscriptions%3A+https%3A%2F%2Fslashdot.org%2Fstory%2F23%2F12%2F14%2F181253%2F%3Futm_source%3Dtwitter%26utm_medium%3Dtwitter\"><img decoding=\"async\" src=\"https:\/\/www.prime-wow.com\/wp-content\/uploads\/2023\/12\/twitter_icon_large-164.png\" \/><\/a><br \/>\n<a class=\"slashpop\" href=\"http:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fslashdot.org%2Fstory%2F23%2F12%2F14%2F181253%2Fftc-is-investigating-adobe-over-its-rules-for-canceling-software-subscriptions%3Futm_source%3Dslashdot%26utm_medium%3Dfacebook\"><img decoding=\"async\" src=\"https:\/\/www.prime-wow.com\/wp-content\/uploads\/2023\/12\/facebook_icon_large-82.png\" \/><\/a><\/p>\n<\/div>\n<p><a href=\"https:\/\/slashdot.org\/story\/23\/12\/14\/181253\/ftc-is-investigating-adobe-over-its-rules-for-canceling-software-subscriptions?utm_source=rss1.0moreanon&amp;utm_medium=feed\">Read more of this story<\/a> at Slashdot.<\/p>\n<p>&#013;<br \/>\n&#013;<br \/>\nSource: Slashdot &#8211; <a href=\"https:\/\/slashdot.org\/story\/23\/12\/14\/181253\/ftc-is-investigating-adobe-over-its-rules-for-canceling-software-subscriptions?utm_source=rss1.0mainlinkanon&amp;utm_medium=feed\" target=\"_blank\" rel=\"noopener\">FTC is Investigating Adobe Over Its Rules for Canceling Software Subscriptions<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Adobe said US regulators are probing the company&#8217;s cancellation rules for software subscriptions, an issue that has long been a source of ire for customers. From a report: The company has been cooperating with the Federal Trade Commission on a &hellip; <a href=\"https:\/\/www.prime-wow.com\/?p=1212233\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":1212234,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[101,110],"tags":[100],"class_list":["post-1212233","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-slashdot","category-unfiltered-rss","tag-slashdot"],"_links":{"self":[{"href":"https:\/\/www.prime-wow.com\/index.php?rest_route=\/wp\/v2\/posts\/1212233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.prime-wow.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.prime-wow.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.prime-wow.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.prime-wow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1212233"}],"version-history":[{"count":0,"href":"https:\/\/www.prime-wow.com\/index.php?rest_route=\/wp\/v2\/posts\/1212233\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.prime-wow.com\/index.php?rest_route=\/wp\/v2\/media\/1212234"}],"wp:attachment":[{"href":"https:\/\/www.prime-wow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1212233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.prime-wow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1212233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.prime-wow.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1212233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}