Diffuse an Argument by Asking What The Other Person Wants from It

I really dislike confrontation and will do pretty much anything in my power to avoid most arguments. Still, like anyone, I end up in a few every now and then. I’ve read a ton of different techniques for handling tense situations, but I heard some great advice this week: “Just ask what they want from the argument.” The…

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Source: LifeHacker – Diffuse an Argument by Asking What The Other Person Wants from It

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