Study: All Major ISPs Have Declined in Customer Satisfaction

High prices, poor customer service, and myriad other factors have led to a continually declining US broadband scorecard. Figures from the latest American Customer Satisfaction Index survey show a poor industry average of 64, which is actually a decrease from last year. Some ISPs, such as Charter Spectrum and Suddenlink, are seeing dramatic declines (8%) annually. They say that things can only get worse due to the growing power of monopolies.



“According to users, most aspects of ISPs are getting worse,” the ACSI said. “Courtesy and helpfulness of staff has waned to 76 and in-store service is slower (74). Bills are more difficult to understand (-3 percent to 71), and customers aren’t happy with the variety of plans available (-3 percent to 64).” Not a single ISP tracked by the firm saw an improvement in customer satisfaction scores.

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Source: [H]ardOCP – Study: All Major ISPs Have Declined in Customer Satisfaction

Mystery Donor Pledges $1 Million To The GNOME Foundation

Brian Fagioli, writing for BetaNews: This week, The GNOME Foundation made a shocking revelation: a mystery donor has pledged $1 million dollars. We don’t know who is promising the money — it could be a rich man or woman, but more likely — and this is pure speculation — it is probably a company that benefits from GNOME, such as Red Hat or Canonical. “An anonymous donor has pledged to donate up to $1,000,000 over the next two years, some of which will be matching funds. The GNOME Foundation is grateful for this donation and plans on using these funds to increase staff to streamline operations and to grow its support of the GNOME Project and the surrounding ecosystem. While the GNOME Foundation has maintained its position as a proponent of the GNOME Project, growth has been limited. With these funds, the GNOME Foundation will be able to expand and lead in the free software space,” says The GNOME Foundation.

Read more of this story at Slashdot.



Source: Slashdot – Mystery Donor Pledges Million To The GNOME Foundation

Miami Street, A New F2P Racer From Microsoft Announced

Developer Electric Square has announced a free-to-play racer dubbed Miami Street, which is being made in collaboration with Microsoft Studios for all Windows 10 PC devices.

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Source: PS4 News – Miami Street, A New F2P Racer From Microsoft Announced

NEW “PORT-A-FORT” Patch Notes & UPDATE COUNTDOWN! NEW Fortnite UPDATE v3.5! (Fortnite…

Multistreaming with https://restream.io/ NEW “PORT-A-FORT” Patch Notes & UPDATE COUNTDOWN! NEW Fortnite UPDATE v3.5! (Fortnite Battle Royale) …

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NEW “PORT-A-FORT” Patch Notes & UPDATE COUNTDOWN! NEW Fortnite UPDATE v3.5! (Fortnite…

Source: PS4 News – NEW “PORT-A-FORT” Patch Notes & UPDATE COUNTDOWN! NEW Fortnite UPDATE v3.5! (Fortnite…

Tesla rolls out Model 3 braking update to tackle reviewer complaints

Tesla is making good on its promise to improve the Model 3’s braking through a firmware upgrade. Elon Musk has confirmed that a fix for the EV’s inconsistent brake performance started reaching cars on May 25th. The update should reduce the braking di…

Source: Engadget – Tesla rolls out Model 3 braking update to tackle reviewer complaints

Against All Odds, ISPs Have Managed to Become Even Less Popular

Americans like their internet service providers even less than they did last year, which is quite the accomplishment since the companies weren’t all that popular then, either. The American Customer Satisfaction Index’s report on telecommunications companies found ISPs hit an all-time low this year.

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Source: Gizmodo – Against All Odds, ISPs Have Managed to Become Even Less Popular

Apple's Phil Schiller Explains Why Valve's Steam Link App Was Rejected

Marketing chief Phil Schiller says that Apple rejected Valve’s Steam Link app because it violated “a number of guidelines around user generated content, in-app purchases, content codes, etc.” While Schiller could have been more specific, hope for playing Steam games on an iPhone or iPad is not entirely lost, as Apple is still working with Valve to make it happen.



We’ve discussed these issues with Valve and will continue to work with them to help bring the Steam experience to iOS and AppleTV in a way that complies with the store’s guidelines. We put great effort into creating an App Store that provides the very best experience for everyone.

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Source: [H]ardOCP – Apple’s Phil Schiller Explains Why Valve’s Steam Link App Was Rejected

Ask Slashdot: Can a City Really Sue an Oil Company For Climate Change?

An anonymous reader writes: The city of Richmond, California, is suing Chevron, its largest employer and its largest public-safety scourge. But while industrial accidents like refinery fires are commonplace in the low-lying industrial town, that’s not what this lawsuit is about. Richmond and six other California cities are suing oil companies for contributing to the changing climate, which threatens to inundate their shorelines. “In an era of federal deregulation and rising seas, these lawsuits feel increasingly urgent,” writes deputy editor Adam Rogers. “The question is whether the courts will even see them as plausible.” The lawsuits face two big legal hurdles: getting scientific proof that climate change (and specific companies causing climate change) are to blame for the cities’ woes, along with overcoming oil companies’ contention that cities can’t sue them at all, since at the federal level, they’re beholden to the Clean Air Act. But the urban plaintiffs have a plan for that. They are not asking for new regulations or bans; they’re asking for reparations for a problem they say oil companies willfully hid from them. “Oil and gas, like cigarettes, are products. The companies that sell them are liable for the damages they cause,” says Sharon Eubanks, an attorney at Bordas & Bordas who was lead counsel in the Justice Department’s RICO case against the Philip Morris tobacco company. “They have misled the public about the product’s dangers.”

Read more of this story at Slashdot.



Source: Slashdot – Ask Slashdot: Can a City Really Sue an Oil Company For Climate Change?

Fortnite Season 4 Patch Notes [Overview and Thoughts]

Full Patch notes and more can be found here if you prefer to read: https://www.epicgames.com/fortnite/en-US/patch-notes/v4-0 …

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Fortnite Season 4 Patch Notes [Overview and Thoughts]

Source: PS4 News – Fortnite Season 4 Patch Notes [Overview and Thoughts]

Android P Beta Hints At A Notchless Pixel 3 With Gesture Refinements

Android P Beta Hints At A Notchless Pixel 3 With Gesture Refinements
The Pixel 2 and Pixel 2 XL have been on the market for over seven months now, and given the interest in Google’s home brewed handsets, it’s a pretty safe bet a Pixel 3 is in the pipeline. It’s also a given that the Pixel 3 will arrive with the next major version of Android, currently called Android P. If a couple of leaked illustrations of

Source: Hot Hardware – Android P Beta Hints At A Notchless Pixel 3 With Gesture Refinements

iOS 12 Will Reportedly Enable iPhone NFC Chip To Unlock Doors

iOS 12 Will Reportedly Enable iPhone NFC Chip To Unlock Doors
The next major iOS update will allegedly bring some functionality to the iPhone that will expand the use of the Near Field Communications (NFC) chip inside beyond making contactless payments. iOS 12 will allow the NFC chip inside the iPhone to unlock supported doors. This could be useful for people who work in jobs that use NFC door locks

Source: Hot Hardware – iOS 12 Will Reportedly Enable iPhone NFC Chip To Unlock Doors